Data Protection

The company Rencay true perception GmbH (called Rencay) constantly strives to improve and make its Online presence more attractive for you. Only by knowing which pages on our website are visited most frequently and how long our visitors spend there can we optimize the contents of the Rencay websites to best suit your requirements. We process personal data collected during visits to our website in accordance with the data protection regulations applicable in the country where the entity responsible for processing the data is based. The websites of Rencay may contain links to websites of other providers not covered by this data protection declaration.

The entity responsible for data processing regarding this website is Rencay true perception GmbH, Schloßberg 2, 93155 Hemau, Germany.

Collection, Processing and Use of Personal Data

When you access the websites of Rencay, general information is automatically recorded. Such information does for example include the date of your visit, the type of web browser, the operating system used, the domain name of your Internet service provider and your IP address. This exclusively refers to information which does not allow Rencay to draw any conclusions about your personal identity and which is recorded only for the duration of the visit without being stored beyond the end of your visit. Such data is not merged with data from other sources. Personal data are stored only if you expressly and of your own accord provide them to us, for example within

the scope of an enquiry, a registration, reservation, survey, contest or for performing a contract. The personal data collected by Rencay will be used exclusively for the processing of your inquiries and for the performance of the contract, as well as for the subsequent related communication.

Use of Cookies

Cookies are text files containing information. They are stored on the hard drive of your computer without causing any damage there.

We use cookies for the functionality of our website. Cookies are also used by Google Maps, Google Analytics for web analytics and YouTube. Once a year, you will be asked on the start page how much you want to use cookies on the website. In the menu “Cookies” (at the bottom of the website) you will find detailed information about cookies. There you can also revoke a consent.

Web analysis

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google analytics uses cookies” to enable an analysis on how you use the website. The information generated by the cookie about your use of the website (including your IP address) will as a rule be transmitted to and stored by Google on servers in the United States. To the extent that your IP address is collected for this purpose, it is always technically reduced and thus anonymised and untraceable. Only in exceptional cases will the full IP address be transferred to a Google server in the USA to be reduced there. On our behalf, Google will use this information for analysing your use of the website, for compiling reports on website activities for us, and for providing other services to us relating to website and Internet usage. Google may also disclose this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can prevent the installation of the cookies by setting your browser accordingly. However, we would like to point out that in this case you might not be able to fully use all the functions of this website. Alternatively, you can prevent the collection of data and its transfer to Google by downloading and installing a dedicated browser plug-in: ( You will then be able to nonetheless use our website without restriction.

Use of YouTube

We use YouTube, which is represented by Google Inc., YouTube, LLC, Cherry Ave., USA, to incorporate videos. Like most websites, YouTube also uses cookies to gather information about the viewers of the videos. This means that you may encounter cookies on these websites when you visit a page with embedded YouTube content or sites with links to YouTube. YouTube uses cookies among other things to capture reliable video statistics, avoid fraud, and improve user friendliness. For more details about using cookies on YouTube, see YouTube’s data protection statement at:

Newsletter registration and newsletter unsubscription

You can sign up for a newsletter on the website so we can keep you updated on news and events. The data entered on the website will not be saved on the web server, but will be sent to Rencay by email. This email is encrypted, but there is a general risk that emails are read by unauthorized third parties. The data you provide will be stored by Rencay in a database protected from third party access by the state of the art technology. The data will be used exclusively for sending the newsletter. The data will only be forwarded to an external company for the purpose of sending the newsletter, which only carries out the sending. After the sending, the data passed on to the external company, will be deleted. You can unsubscribe from the newsletter at any time by the Newsletter Unsubscription on the website or by using the link on the newsletter. The data entered on the website or the data generated by the link on the newsletter are not saved on the web server, but sent to Rencay by email. This e-mail is encrypted, but there is a general risk that emails are read by unauthorized third parties.
In the database stored by Rencay, an attribute is entered about the unsubscription that you do not want to receive a newsletter. The data is completely deleted on request. Please contact Rencay for deletion.


Rencay uses technical and organizational measures to protect your personal data in our possession from manipulation, loss, destruction and access by unauthorized persons. Our security measures are constantly improved in accordance with new technological developments.

Rights of the affected parties

On request, Rencay or the authorized representative responsible for your data will inform you immediately, in writing and in compliance with the applicable legal regulations, whether and what personal data we have stored about you. If despite our constant efforts to ensure that our information is current and correct any data we have stored proves to be incorrect, we will correct such information at your request.  In addition, you are entitled to having your data blocked and deleted.